Text Messaging Policy and Opt-In

Call to action

By calling (352) 607-4100, you agree to receive a text message reply from RevPlex at the telephone number you called from if we are unable to answer your call.

Message frequency varies — most callers receive a single message. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for assistance.

Message flow

This is the complete and only path by which a person receives a text message from RevPlex:

A person places a telephone call to RevPlex on (352) 607-4100. This number is published on our website alongside the consent language shown above.
If a member of staff is unavailable and the call goes unanswered, an automated text message is sent to the same telephone number the person called from, acknowledging the missed call and asking what they need. It identifies RevPlex by name and includes opt-out instructions.
If the person replies, their message is forwarded to a member of staff, who answers them directly. This is a two-way conversation initiated by the consumer.
If the person leaves a voicemail instead, a transcription is sent to staff so the call can be returned.

No message is ever sent to a telephone number that has not first called RevPlex. We do not purchase, rent, upload, or otherwise obtain telephone numbers from lists or third parties. There is no other opt-in path.

Details

How consent is obtained: By the consumer's own inbound telephone call to (352) 607-4100. The text message is a direct reply to that call, sent to the same number the consumer called from. The consent language above is displayed on this page and alongside the telephone number throughout the RevPlex website.
What messages are sent: A short message acknowledging the missed call and asking what the caller needs, and any reply a member of staff sends in response. Messages are conversational and service-related only. RevPlex does not send marketing or promotional text messages.
Message frequency: Frequency varies with the conversation. Most callers receive one message. No more than one automated reply is sent to a caller within any four-hour period, and calls received outside business hours are held until the following morning rather than sent overnight.
Opting out: Reply STOP to any message. We also recognise STOPALL, UNSUBSCRIBE, CANCEL, END and QUIT. You will receive one confirmation message and no further messages. Opt-outs are honoured permanently.
Help: Reply HELP to any message, call (352) 607-4100, or email info@revplex.net.
Cost: Message and data rates may apply, under your agreement with your mobile carrier. Carriers are not liable for delayed or undelivered messages.
Your information: No mobile information is shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all other categories of information sharing and are never sold, rented, or shared with any third party.