RevPlex · Hernando County, Florida

Terms of Service

Effective Date: May 10, 2026 · Last Updated: August 17, 2026

1. Acceptance of Terms

By creating an account, accessing, or using the RevPlex platform ("Service"), you ("Customer," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity.

If you do not agree to these Terms, do not create an account or use the Service.

These Terms constitute a legally binding agreement between you and RevPlex ("RevPlex," "we," "us," or "our"). Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

2. Description of Service

RevPlex is an AI-powered operational intelligence platform designed for local service businesses. The Service provides:

We reserve the right to modify, suspend, or discontinue any feature of the Service at any time with reasonable notice.

3. Eligibility

To use RevPlex, you must:

The Service is intended for business use only. Use of the Service for personal, household, or consumer purposes is not permitted.

4. Account Registration and Security

4.1 Account Creation

You must provide accurate, current, and complete information when creating your account. You agree to keep your account information updated at all times. RevPlex reserves the right to suspend or terminate accounts created with false or misleading information.

4.2 Account Security

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to:

RevPlex is not liable for any loss or damage arising from your failure to maintain account security.

4.3 One Account per Business

Each subscription covers one business entity. If you operate multiple business locations or entities and wish to use RevPlex for each, separate subscriptions are required unless a multi-location plan is expressly provided.

5. Subscription, Billing, and Payment

5.1 Free Trial

New accounts receive a 14-day free trial. No credit card is required to begin a trial. At the end of the trial period, your account will transition to a restricted state unless you subscribe to a paid plan. Trial accounts have access to all features during the trial period.

5.2 Subscription Plans and Fees

Following the trial period, continued access to the Service requires an active paid subscription. Current pricing is $297 per month for the Professional plan (Founding Member rate, available to the first 30 subscribers; standard rate is $497 per month thereafter), which includes all features described in Section 2. Your rate at the time of subscription will be confirmed in your billing receipt. Pricing is subject to change with 30 days' notice to existing subscribers, except that Founding Member rates are locked for the lifetime of the subscription.

5.3 Payment Processing

All payments are processed by Stripe, Inc. By subscribing, you authorize RevPlex (via Stripe) to charge your payment method on a recurring monthly basis. You represent that you are authorized to use the payment method provided.

5.4 Automatic Renewal

Subscriptions automatically renew on a monthly basis unless you cancel before the renewal date. You will receive a receipt via email for each billing cycle. Cancellation takes effect at the end of the current billing period — you retain access through the end of the period you have paid for.

5.5 Failed Payments

If a payment fails, we will attempt to collect payment using reasonable retry logic. If payment cannot be collected within 7 days of the due date, your account may be suspended. You will be notified of failed payments by email and within the application.

5.6 Refund Policy

All subscription fees are non-refundable except where required by applicable law. We do not offer prorated refunds for partial months. If you believe you were charged in error, contact info@revplex.net within 30 days of the charge. We will review and, if valid, issue a credit or refund at our discretion.

5.7 Taxes

You are responsible for all applicable taxes associated with your subscription, except for taxes based on RevPlex's net income. If RevPlex is required to collect sales tax in your jurisdiction, it will be added to your invoice.

6. Acceptable Use Policy

You agree to use the Service only for lawful business purposes and in accordance with these Terms. You agree not to:

Violation of this policy may result in immediate suspension or termination of your account without refund.

7. Your Data and Content

7.1 Ownership

You retain full ownership of all business data, files, and content you upload to or generate through the Service ("Customer Data"). RevPlex claims no ownership rights over your Customer Data.

7.2 License to RevPlex

By uploading Customer Data to the Service, you grant RevPlex a limited, non-exclusive, royalty-free license to access, store, process, and transmit your Customer Data solely for the purpose of providing and improving the Service to you. This license terminates when you delete the data or close your account.

7.3 Your Responsibilities

You are solely responsible for the accuracy, legality, and completeness of your Customer Data. You represent and warrant that:

7.4 Data Deletion

You may delete your Customer Data at any time through the application. Upon account termination, we will delete your Customer Data within 30 days, except where retention is required by applicable law or legitimate business purposes such as billing records.

8. AI-Generated Content

The Service uses artificial intelligence, including Anthropic's Claude API, to generate insights, briefings, recommendations, alerts, and forecasts ("AI Output"). You acknowledge and agree that:

RevPlex does not use your Customer Data to train AI models. Data is transmitted to Anthropic's API for inference only.

9. Third-Party Integrations

The Service integrates with third-party platforms (collectively, "Third-Party Services"). By connecting a Third-Party Service, you:

We do not guarantee continuous, uninterrupted integration with any Third-Party Service. API changes by third-party providers may temporarily or permanently affect integration functionality.

10. Intellectual Property

10.1 RevPlex Ownership

RevPlex and its licensors own all right, title, and interest in and to the Service, including all software, algorithms, models, designs, text, graphics, user interfaces, and trademarks. Nothing in these Terms transfers any ownership interest in the Service to you.

10.2 License to Use

Subject to your compliance with these Terms and payment of applicable fees, RevPlex grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service during your subscription period, solely for your internal business purposes.

10.3 Feedback

If you provide suggestions, ideas, enhancement requests, or other feedback about the Service ("Feedback"), you grant RevPlex a perpetual, irrevocable, worldwide, royalty-free license to use and incorporate that Feedback into the Service without any obligation to you.

11. Confidentiality

Each party may have access to confidential information of the other party in connection with the Service. "Confidential Information" means any information disclosed by one party to the other that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information.

Each party agrees to:
• Keep the other party's Confidential Information strictly confidential
• Use Confidential Information only as necessary to exercise rights or fulfill obligations under these Terms
• Not disclose Confidential Information to third parties without prior written consent

This obligation does not apply to information that is or becomes publicly known through no breach of these Terms, is independently developed, or must be disclosed by law or court order.

12. Disclaimers and Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, REVPLEX EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

You use the Service at your own risk. RevPlex does not warrant that any business outcome, revenue improvement, or operational result will be achieved through use of the Service.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

1. IN NO EVENT WILL REVPLEX BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOSS OF REVENUE, LOSS OF DATA, OR BUSINESS INTERRUPTION, EVEN IF REVPLEX HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

2. REVPLEX'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, WHETHER IN CONTRACT, TORT, OR OTHERWISE, WILL NOT EXCEED THE GREATER OF: (A) THE FEES YOU PAID TO REVPLEX IN THE 12 MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS ($100).

These limitations apply regardless of the theory of liability (contract, tort, negligence, strict liability, or otherwise) and regardless of whether RevPlex has been advised of the possibility of such damages.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, RevPlex's liability will be limited to the greatest extent permitted by law.

14. Indemnification

You agree to defend, indemnify, and hold harmless RevPlex and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with:

RevPlex reserves the right to assume exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defense.

15. Term and Termination

15.1 Term

These Terms begin when you create an account and continue until terminated by either party in accordance with this section.

15.2 Termination by You

You may cancel your subscription at any time through your account settings or by contacting info@revplex.net. Cancellation takes effect at the end of your current billing period. You will retain access to the Service through the end of the period you have paid for.

15.3 Termination by RevPlex

RevPlex may suspend or terminate your account immediately, without prior notice, if:

Upon termination for cause, any fees paid are non-refundable.

15.4 Effect of Termination

Upon termination or expiration of these Terms: (a) your license to use the Service immediately terminates; (b) you must cease all use of the Service; (c) we will delete your Customer Data within 30 days as described in our Privacy Policy; (d) sections of these Terms that by their nature should survive will survive, including Sections 10, 12, 13, 14, 16, and 17.

16. Governing Law and Dispute Resolution

16.1 Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

16.2 Informal Resolution

Before initiating formal proceedings, you agree to contact us at info@revplex.net and give us 30 days to resolve the dispute informally. Many disputes can be resolved quickly through direct communication.

16.3 Binding Arbitration

If a dispute cannot be resolved informally, you and RevPlex agree to resolve it through final and binding arbitration under the American Arbitration Association (AAA) Commercial Arbitration Rules, rather than in court, except that either party may bring claims in small claims court if the claim qualifies. Arbitration shall be conducted in English on an individual basis. Class actions and class arbitrations are not permitted.

16.4 Waiver of Jury Trial

YOU AND REVPLEX WAIVE ANY RIGHT TO A JURY TRIAL WITH RESPECT TO ANY DISPUTE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE.

17. General Provisions

17.1 Entire Agreement

These Terms, together with the Privacy Policy and any order forms or addenda, constitute the entire agreement between you and RevPlex regarding the Service and supersede all prior agreements and understandings.

17.2 Modifications

We may modify these Terms at any time. When we make material changes, we will provide at least 30 days' notice via email and a prominent in-app notification. Your continued use of the Service after the effective date of the updated Terms constitutes your acceptance. If you do not agree to the modified Terms, you must cancel your subscription before the effective date.

17.3 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.

17.4 Waiver

RevPlex's failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of RevPlex.

17.5 Assignment

You may not assign or transfer these Terms or your rights under them without RevPlex's prior written consent. RevPlex may assign these Terms without restriction in connection with a merger, acquisition, or sale of all or substantially all of its assets.

17.6 Force Majeure

RevPlex will not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including acts of God, natural disasters, war, terrorism, government actions, internet or utility failures, or third-party service provider outages.

17.7 No Agency

Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and RevPlex.

18. SMS and Text Messaging

18.1 Consent and Message Types

RevPlex sends text messages only to mobile numbers that have first initiated contact with us. Where you place a telephone call to a RevPlex business number and we are unable to answer, we may reply by text message to the same number you called from.

Messages are conversational and service-related — acknowledging a missed call, answering questions, and arranging appointments. We do not send promotional or marketing text messages, and we do not purchase, rent, or upload telephone number lists.

18.2 Frequency, Rates, and Delivery

Message frequency varies with your interaction with us. Message and data rates may apply, and are your responsibility under your agreement with your mobile carrier.

Delivery of text messages is not guaranteed. Mobile carriers are not liable for delayed or undelivered messages, and RevPlex makes no warranty that any message will be delivered, delivered on time, or received.

18.3 Opting Out and Help

You may opt out at any time by replying STOP to any message. We also recognize STOPALL, UNSUBSCRIBE, CANCEL, END, and QUIT. After opting out you will receive one confirmation message and no further messages.

Reply HELP for assistance, or contact info@revplex.net. Handling of mobile numbers and opt-in data is described in Section 14 of our Privacy Policy; that information is never sold, rented, or shared with third parties.

18.4 Messaging Operated for Client Businesses

Where RevPlex builds or operates text messaging workflows on behalf of a client business, the client is the sender of record. Messages are sent from the client's own telephone number under the client's own carrier registration, and RevPlex acts solely as a service provider processing data on the client's instructions.

The client is solely responsible for obtaining and maintaining lawful consent from every recipient, and represents and warrants that it will comply with all applicable laws and industry standards governing text messaging, including the Telephone Consumer Protection Act (TCPA), applicable state law, and CTIA messaging principles.

RevPlex will not knowingly send messages to recipients who have not consented, and reserves the right to refuse or suspend any messaging request that in our reasonable judgment would violate applicable law or carrier requirements. The client agrees to indemnify RevPlex against any claim arising from messages sent at the client's direction to recipients from whom the client did not obtain lawful consent.

19. Contact Us

For questions about these Terms of Service, billing, or support:

Email: info@revplex.net

We aim to respond within 3-5 business days.